Return Policy2018-08-21T18:29:03+00:00

AISportage Return Policy

Returnable Items

Any unused item can be returned within 30 days for a refund of the purchase price. You are responsible for the shipping charges and preventing the product from being destroyed in transit.

 

Return Process

1. Begin by sending us an email at info@aiage.ca. We will confirm your order number and approve the return.

2. Write your order number on the shipping box.

3. Send it back. We’ll credit your card when it arrives.

 

Exchange Process

We are more than happy to assist you with exchanges of unused products. Follow the same process for returns but let us know the size and color that you would like to exchange for.

 

Return Shipping

It is the customer’s responsibility to pay for shipping when returning or exchanging an item.

 

Warranties

The AISportage Tracking unit is covered by a one year manufactures warranty, against product defects.

1.Begin by sending us an email at info@aiage.ca describing your issue or call customer service at 1.902.702.0379. Include pictures of the product, or screenshots of the problem if possible.

2. Arrange for return shipping with customer service.

3. After reviving your defective unit, we will ship you a new tracking unit.